Introduction:
Table Of Contents
- 1 Introduction:
- 2 Common issues with remote Apple TV not working
- 3 Restarting your Apple TV
- 4 Checking the battery level of your remote
- 5 Pairing your remote with Apple TV
- 6 Resetting your Apple TV remote
- 7 Updating your Apple TV software
- 8 Troubleshooting connectivity issues
- 9 Replacing your Apple TV remote
- 10 Conclusion
apple tv remote control does not work? Do you have it up with technical hitches with remote Apple TV? Frustrating, isn’t it? However, you need not panic because in this particular article, we will work around some of these issues that concern remote Apple TV not working. If your Apple TV remote is not working or is slow in response or not being in harmony with your device, we know how annoying it may be. In this article, we’ll provide you with a simple checklist that can help you address these problems and have your streaming service up and running so you can watch your favorite TV shows and films again.
Starting from the basic steps such as the checking the battery levels of the remote and re-pairing the device, to more technical procedures like resetting your Apple TV and updating the software of the device. By reading this guide, you’ll be able to troubleshoot problems and solve remote Apple TV problems without a hitch. Well if you feel like you are constantly fighting with your remote Apple TV, please continue to read to learn the secret of how to get rid of that problem and get your Apple TV nearly perfect all over again.
Common issues with remote Apple TV not working
Arguably one of the worst circumstances a user can encounter concerning an Apple TV is an unresponsive remote. This can be due to battery failure, connectivity, among others factors influencing the proper functioning of the devices. Listed below are common issues people face with a remote Apple TV for better format understanding of the issue;
One of the most common issues that exist between the customers and a remote is that the latter often seems non-responsive.
If your Apple TV remote is not working properly, then the following may be the causes; The major problem being that the connection between the remote and the Apple TV could be problematic or the batteries in the remote could be dead or there could be technical problems with the software. Another major issue that people face is the delay on the keypad of the remote where the commands you are entering take some time to reflect on the Apple TV.
At other times, the remote may look like it is functioning properly but, in fact, it is not correctly synchronized with the apple television. This can make it impossible for the battery remote to change certain feature on the device, or the controls might not respond as is supposed to. Some of the problems are also general and frequent like pairing issues where the remote does not pair or re-establish connection with the Apple TV and thereby does not allow you to work properly.
Restarting your Apple TV
Almost every problem that can be encountered on the Apple TV should be solved initially with the help of restarting the device. This can quite often, fix all sort of problems, including those with the remote control. To restart your Apple TV, simply follow these steps: To restart your Apple TV, simply follow these steps:
Look for the power button and auxiliary jack seen at the back part of your Apple TV device.
Turn off the device by pressing the power button and holding it down for a few seconds 5- 10 seconds maximum.
After that wait for a couple of moments and turn on the Apple TV using the power button again.
After your apple TV has booted up, try using the remote and hope that the problem has been solved. This process may solve a temporary problem that might aver had affected the functionality of the remote.
However, if the above method of restarting the remote does not work then one may have to perform other measures. However, any problem with the Apple TV should be tackled by restarting the gadget, this is the simplest solution to any problem.
Checking the battery level of your remote
Another scenario in which fixed an Apple TV with a non-functional remote is a poor battery situation in the remote. Apple TV remotes use batteries that are common AAA batteries which implies that each of the remotes will at one point in time will need its batteries replaced because the battery will get drained.
Now, to know the battery level of your Apple TV Remote physically you just have to look at the top part of the remote where there is a small LED light. Whenever that light does not turn on upon pressing a button, then it is high time to replace the battery.
To replace the batteries all one has to do is remove the back of the casing of the remote control and then place new AAA batteries. It should also be noted that you should install batteries correctly with + and – signs located in the battery compartment. After replacing the new batteries, attempt to use the remote to get to know that the episode is over.
In case the above process of replacing the batteries does not solve the problem then there might be a complicated problem with the remote. In this case, you may be forced to consult other instructions like in pairing the remote with the Apple TV or when resetting of the device.
Pairing your remote with Apple TV
If your apple TV remote control is not in good working condition or not in proper working order, then you have to check whether the remote has been synchronized to apple TV or not. This process of getting the apple TV ready involves pairing the remote a process that helps in balancing the remote in a way that makes it effective in communicating to the apple TV.
To pair your Apple TV remote, follow these steps:To pair your Apple TV remote, follow these steps:
Check that Apple TV is switched ON and properly connected to your television screen.
Turn a small object (button, knob, stick, etc. ) over five times, while at the same time pressing both the Menu button and the Volume Down button on the remote.
To solve this problem, the remote should be paired again with Apple TV and the utilizing of the device should be made.
If the steps above don’t work you may have to try two reset the remote or the apple tv itself. This may help to create a new stable association of two devices with each other.
After a remote is paired it is supposed to function to move through the interface of the Apple TV, control playback, and access various features and settings. However, if you will still have some problems after synchronizing the remote, then there is another problem that might need further diagnosis.
Resetting your Apple TV remote
However, if you have done all the above and your Apple TV remote is not working, then it is time to reset your remote. Pressing the reset button of the remote will help to solve the software problem, even those related to the connection.
To reset your Apple TV remote, follow these steps:To reset your Apple TV remote, follow these steps:
Hold Volume Down and Menu button on the Versus remote at the same time for 5-10 seconds.
Free the buttons when the LED light of the remote begins to blink.
At that moment that the light stops flashing, the resetting of the remote had been successful.
That is it, you will find that you have to reconnect the remote to your Apple TV again. See the guide to connecting the remote below by following the steps as outlined in the earlier part of this piece.
If the above steps do not solve the problem then there might be a problem with the hardware and software of the remote. In this case, there might be the need to change the remote, though, there is always the Apple Support to help out.
Updating your Apple TV software
Yet another possible reason for remote Apple TV not working relates positively to the software on the device — it may well be that, under control, it lacks updates. Apple periodically updates the software of the Apple TV and such updates can address certain bugs as well as enhance the basic operation of the remote.
To check for and install any available software updates for your Apple TV, follow these steps:To check for and install any available software updates for your Apple TV, follow these steps:
Navigate to the Apple TV’s Settings menu.
Under the “System” selection, go down to “Software Updates. ”
Select “Update Software” and then the Apple TV device will automatically search for updates if there are any.
If yes then click on the update available and follow the instructions on the screen to update the software.
After the completion of the software update, attempt to type using your Apple TV remote to know whether the problem has been solved or not. Maintaining the software of your Apple TV will also mean having an optimized device and an operational Apple remote.
If the remote still doesn’t work after the update of the software then there would be more complicated issue or else it will go to next steps of troubleshooting.
Troubleshooting connectivity issues
At other times, the problems associated with the remote Apple TV not working may be as a result of signal interferences. This could be as a result of some hinderances such as interferences, barriers or any other problems that may be preventing one device from communicating with the other.
For connectivity problems, first check that the remote as well as the Apple TV, should be in the same area; in terms of range. It is a portable wireless chamber system, which means you will be unable to get far away from the system, or in another room, out of the line of sight of the transmitter, in order to use it comfortably.
After that, one needs to scan space for any possible physical barrier or an obstacle that may be interrupting the connection between the remote and the Apple TV. Such attachments could be in form of furniture, walls or other related electronic devices. It is recommended to change the location of the Apple TV or to position the Apple TV in such a manner to avoid signal disruption.
In case the connectivity problem subsists, you shall also follow the steps below in resetting the network settings on your Apple TV.
Alternatively, there is an option on the Smartphone through the settings option where one selects the network and resets the network option this helps in removing network issues and might help in the remote control issue.
Replacing your Apple TV remote
If none of the above mentioned solutions prove efficient, then the only way left is to go out and buy a new Apple TV remote. However, like the other devices, a remote may spoil or even get damaged when in use in the course of its use.
However the Apple TV comes with a replaceable remote and in case one breaks down, one can order a new one from Apple or at any Apple store. These remeds therefore come with the purpose of enabling you to navigate your Apple TV in the same manner that you would use the core remote.
When buying your new remote ensure that you acquire the right model that shall enable you to operate the Apple TV device in question. As a rule, you can find this info with reference with the help of the model number of your Apple TV or by calling Apple Support.
Then follows the processes of synching the new or replacement remote with your Apple TV as described below. This should assist you get the best performance of your remote and also assist you to manage your Apple TV in the manner that you desire.
Conclusion
When Device is not working its obvious will be frustrated but following proper steps and if required contacting Apple support, we can resolve the issue. We hope with above steps will resolve your issues.